Client: ERICSSON

Quality & Auditing for Z4 and Z5

Project whose purpose is to manage and control the various contractors that perform maintenance on Orange´s network.

• Preventive maintenance control: review of economic proposals, site audits, monitoring of SLA's, etc.
• Obsolescence&evolution control: Review of economic proposals, onsite audits, monitoring of SLA's, etc.
• Audit: Monthly execution of audits on 10% of the sites where maintenance tasks have been performed, thus performing quality control of these tasks.